Customers are the biggest asset of a business, no matter which field it is from. Their feedback is highly valued and is considered a great way of improving one’s services.
For a business owner, getting first-hand feedback from customers can help the business decide if the services and products they are providing are meeting the criteria and standards or not and improve them otherwise.
In this regard, businesses make use of various methods for recording the customers’ responses and reactions. One of the most effective methods is using a Feedback card also known as a comment card. This method is especially common in restaurants. These are carefully structured and concise survey forms that are provided to the customers after they are done with their visit. This results in direct knowledge about what areas of the businesses are needed to be improved and also leads to customer loyalty. The customers feel heard and valued.
These are also used in retail stores, hotels, salons, banks, boutiques, clinics, etc., and are used directly most of the time rather than online. These cards are mostly placed at the table or before the customer while checking out, along with a pen to fill the reviews. The reviews are added later on to analyze the feedback.
If you are looking to download printable, and fully customizable Feedback or Comment card templates, then you have come to the right place. You can find below eight nicely laid out formats with beautiful colors in Microsoft Word for different kinds of businesses and services. 7 out of these 8 templates are designed at a size of 5″x7″ and the last one, which is for students, is designed at a US letter size paper.
Video Source: https://www.youtube.com/watch?v=F2KwvSoAEto
It has a simple structure mostly, to make it easier for the customers to add up their opinion in a short time and without difficulty. The field present in most of these are:
In the era of social media when customers easily review your services or products even without you asking for them, these are still useful for analyzing the direct needs of the customers.
Feedback cards should, therefore, be used as a methodology for preventing your business’s downfall or chances of negative word-of-mouth about you.