Make Feedback Easy with These 22 Comment Card Templates
Customers are the biggest asset of a business, no matter which field it is from. Their feedback is highly valued and is considered a great way of improving one’s services.
For a business owner, getting first-hand feedback from customers can help the business decide if the services and products they are providing meet the criteria and standards or not and improve them otherwise.
In this regard, businesses make use of various methods for recording the customers’ responses and reactions. One of the most effective methods is using a Feedback card also known as a comment card. This method is especially common in restaurants. These are carefully structured and concise survey forms that are provided to the customers after they are done with their visit. This results in direct knowledge about what areas of the businesses need to be improved and also leads to customer loyalty. The customers feel heard and valued.
These are also used in retail stores, hotels, salons, banks, boutiques, clinics, etc., and are used directly most of the time rather than online. These cards are mostly placed at the table or before the customer while checking out, along with a pen to fill the reviews. The reviews are added later on to analyze the feedback.
Download Templates
If you are looking to download printable, and fully customizable Feedback or Comment card templates, then you have come to the right place. You can find below eight nicely laid out formats with beautiful colors in Microsoft Word for different kinds of businesses and services. 21 out of these 22 templates are designed at a size of 5″x7″ and the last one, which is for students, is designed on a US letter size paper.
#1 – Best for For Cab/Taxi Service
#2 – Business Feedback/Comments
#3 – Customer Feedback
#4 – Hotel Comment Card
#5 – Blue & Red Patient Comment Card
#6 – Best for Restaurant
#7 – Design for Service Quality
Video Source: https://www.youtube.com/watch?v=F2KwvSoAEto
#8 – Student Feedback Card
#9 – Community Service Program Comment Card
#10 – Employee Performance Feedback
#11 – Event Feedback Card
#12 – Fitness Class or Gym Feedback
#13 – Healthcare or Clinic Service Feedback
#14 – Library User Feedback Card
#15 – Museum or Art Exhibit Feedback
#16 – Online Shopping Experience Feedback
#17 – Product Purchase Experience Feedback Card
#18 – Retail Store Customer Feedback Card
#19 – Salon or Beauty Service Feedback
#20 – Spa or Wellness Center Comment Card
#21 – Tour and Travel Service Feedback Card
#22 – University or College Course Evaluation Card
What does a Feedback card usually look like?
It has a simple structure mostly, to make it easier for the customers to add up their opinion in a short time and without difficulty. The fields present in most of these are:
- Customer name, address, email address
- the approximate number of visits
- Fields for the services the business wants to learn customer feedback about, such as the taste of the food, quality of the food, ambiance, staff behavior, overall experience, etc.
- Additional comments or suggestions, etc.
How valuable are feedback cards?
In the era of social media when customers easily review your services or products even without you asking for them, these are still useful for analyzing the direct needs of the customers.
- These cards help improve your business for the better
- Customers feel engaged and worthy and thus are more likely to give more importance to your business
- These are also recognized as a tool for marketing research
Pros:
- Businesses must expect many of their customers to laugh the feedback cards off and use them in a light way to fill the fields with funny responses.
- This might feel like a detached survey to a lot of people and they might consider it as yet another survey that feels useless to them
- One of the biggest feelings attached to a comments card is the feeling that there would be no change and effect afterward.
- The customers might give no importance to these and might fill out these in a misleading way leading to deceptive results.
Feedback cards should, therefore, be used as a methodology for preventing your business’s downfall or chances of negative word-of-mouth about you.
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